Privacy Policy

1 Information We Collect

Information You Provide

When you contact us, you may provide your name, company, job title, country or region, email address, telephone number, product interests, project or application information, technical requirements, quantities, purchasing schedule, drawings, files, inquiry attachments and correspondence. Please do not submit sensitive personal information that is unnecessary for your inquiry.

Information Collected Automatically

When you use the Website, we or our authorized providers may collect IP address, browser and device type, operating system, language, approximate location, pages visited, referring and exit pages, visit date and duration, link interactions, cookie identifiers, server logs, diagnostic data and security events.

Information From Other Sources

Where permitted by law, we may receive professional or business information from your employer or colleagues, distributors, agents, business partners, trade show organizers, public company websites, industry directories, professional platforms and public business records.

2 How We Use Personal Information

• Receive and respond to inquiries
• Identify suitable products and solutions
• Provide technical information, catalogues and drawings
• Evaluate application and customization requirements
• Prepare quotations, samples and prototypes
• Process and fulfil orders
• Provide delivery, warranty and after sales support
• Manage customer, supplier and distributor relationships
• Improve products, services and the Website
• Analyze Website traffic and performance
• Send product, exhibition or company updates where permitted
• Maintain system security and detect misuse
• Comply with legal, tax, regulatory and trade control obligations
• Establish, exercise or defend legal claims

If we intend to use personal information for a materially different purpose, we will provide additional notice and obtain consent where required.

3 Legal Bases for Processing

Depending on applicable law, we may process personal information based on your consent, steps requested before a contract, performance of a contract, compliance with a legal obligation, protection of life or property in an emergency, our legitimate business interests, information you have lawfully made public, or another lawful basis. Where processing is based on consent, you may withdraw consent at any time without affecting earlier lawful processing.

4 Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage and similar technologies to enable essential functions, remember preferences, maintain security, measure traffic, understand page use, diagnose technical problems and evaluate marketing campaigns.

• Strictly necessary cookies for core operation
• Preference cookies for selected settings
• Analytics cookies for Website measurement
• Marketing cookies for campaign evaluation or relevant content

Where required, nonessential cookies will be used only after consent. You can manage cookies through available Website settings or your browser. Blocking cookies may affect certain functions.

5 Third Party Tools

We may use third party providers for hosting, analytics, security, embedded media, form processing or marketing. These providers may collect device, browser, IP address, Website activity and cookie information under their own privacy terms. The Website's cookie notice should identify the tools actually installed, which may include Google Analytics, Google Tag Manager, Google reCAPTCHA, YouTube or Vimeo, LinkedIn Insight Tag, Meta Pixel, Cloudflare, or a third party form and email service.

6 How We Share Information

We do not sell personal information for monetary compensation. We may share information with:

• Relevant sales, engineering, production, quality, logistics, finance and management personnel
• Providers of hosting, maintenance, cloud storage, business email, inquiry management, analytics, cybersecurity, shipping and professional advice
• Authorized distributors, representatives or partners where necessary to respond to an inquiry
• Courts, regulators or authorities where required by law or necessary to protect rights and safety
• Participants in a merger, acquisition, investment, restructuring, financing or asset transfer, subject to appropriate protections

Service providers are expected to process information only for agreed purposes and maintain appropriate confidentiality and security. We will obtain consent before a disclosure where applicable law requires it.

7 International Transfers

ABASS Motion is located in China and serves international customers. Personal information may be transferred to or accessed from another country. Where required, we will use safeguards such as contractual obligations, standard contractual clauses, personal information protection assessments, encryption, access restrictions, separate consent or another legally recognized transfer mechanism.

8 Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy. The period depends on the inquiry, business relationship, product development and quality traceability needs, warranty obligations, limitation periods, tax and customs rules, and potential disputes or security incidents.

General inquiries that do not result in a transaction will normally be retained for up to three years after the last meaningful communication, unless a different period is appropriate. Contract, order, quality and transaction records may be retained for the period required by law or contract. When information is no longer required, we will delete or anonymize it. If immediate deletion is not technically possible, we will restrict further use.

9 Data Security

We use reasonable organizational and technical measures, including access restrictions, account and permission management, secure transmission, system monitoring, backup and recovery, employee confidentiality requirements and security requirements for service providers. No Internet transmission or storage system is completely secure. If a personal information breach occurs, we will take appropriate remedial action and provide legally required notices.

10 Your Privacy Rights

Subject to applicable law, you may ask whether we process your information, request access or a copy, correct inaccurate information, request deletion, restrict or object to processing, withdraw consent, opt out of marketing, request portability, obtain an explanation of our practices, or complain to a competent regulator.

To exercise a right, email us with Privacy Request in the subject line. We may verify your identity and will respond within the legally required period.

11 Marketing Communications

Where permitted, we may send relevant product, application, exhibition or company information to business contacts. You may unsubscribe using a link in the message or by contacting us. We may continue to send communications required for an inquiry, order, contract, product safety matter or service relationship.

12 Children's Privacy

The Website and our products are intended for businesses, engineers and professional users, not children. We do not knowingly collect personal information from children under 14, or a higher minimum age required by local law, without appropriate parental or guardian authorization. Contact us if you believe a child has provided personal information.

13 Third Party Links and Embedded Content

The Website may link to or embed content from third party websites and platforms. Those parties may collect information independently under their own privacy policies. Review their terms before providing information.

14 European Economic Area and United Kingdom Users

Where European Economic Area or United Kingdom data protection law applies, you may have additional rights to object to processing based on legitimate interests, request restriction, receive certain information in a portable format and complain to a supervisory authority. Our legitimate interests may include responding to professional inquiries, developing business relationships, improving services and maintaining security. We will use an appropriate transfer mechanism where required.

15 California Residents

Where California privacy law applies, eligible residents may have rights to know the categories and specific pieces of information collected, know sources, purposes and recipients, request correction or deletion, opt out of sale or sharing, limit certain uses of sensitive information and exercise rights without discriminatory treatment.

ABASS Motion does not sell personal information for monetary compensation. If installed advertising technologies constitute sharing for cross context behavioral advertising, eligible users may opt out through applicable cookie settings or the contact details below.

16 Changes to This Privacy Policy

We may update this Policy to reflect changes in law, Website functions, service providers or information handling. The revised Policy will be published with a new Last Updated date. If a change materially affects your rights, we will provide additional notice or obtain consent where required.

17 Contact Us

For questions about this Policy or to exercise a privacy right, contact: